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These are the 88GASIA rules that decide what happens to your money. How an account is opened, what has to be bet before a withdrawal, what cancels a bonus, what happens when a bet or a payment goes wrong: each rule is set out at the moment it applies, so you can read the part that concerns you.
Every promotion carries its own conditions on top of these rules. Those conditions describe one specific offer, while the rules below govern the account behind it.
Registration is for adults aged 18 and above. At sign-up you tick a box confirming your age and accepting the Terms and Conditions, the Privacy Policy and the Betting Rules, so that confirmation is part of the agreement from the first deposit onward.
The details you enter must be true and complete. Your full name, bank name and bank account number are the details a payout is later checked against, so an error there becomes a withdrawal problem rather than a paperwork problem. The bank account you register is the account we pay to.
We may accept or reject an application, and we may ask for proof of identity and age before allowing play.
An account is personal and single. In practice that means one of each of the following:
If duplicate accounts appear, they can be merged, the extra one can be removed, or all of them can be terminated. That last outcome is the reason not to open a second account after a forgotten password: use the Forgot Password link or ask live chat instead.
Promotional access follows the same logic. One related offer applies per IP address, so several people playing from the same home connection cannot each claim the same bonus. Employees of 88GASIA and their relatives cannot hold accounts at all.
Before you play, and again before a payout, we may ask for documents that confirm who you are and that you are old enough to bet. Standard requests include a copy of your IC or passport, and in some cases the front and back of the debit card used with the account. Certain bonuses, such as the birthday bonus, are credited only after this kind of verification.
We ask for these details for payouts, age checks and account security, and our note on what we collect and why sets out how those details are used and how to keep your account safe from impostors.
Keep your username and password to yourself. Activity on your account is treated as your activity, which includes anything done by a person you allow to log in. Losses that result are yours, so sharing a login with a friend or family member is never a neutral decision.
Change the password from Change Password in the member area if you think anyone else has seen it. If you would rather step back from play for a while, our guidance on safer gambling habits covers the habits that work and how to ask support to close or restrict an account, because the member area has no self-service limit tool.
You bet from money that is in your account. A wager is valid only if the account successfully received the deposit behind it, so bets placed against a transfer that never arrived can be voided.
One rule matters more than any other at this stage. After a deposit, your total bets must reach at least the amount you deposited before that money can be withdrawn. Our banking notes mention 50% of the deposit, while these Terms require the full amount, and these Terms govern. Plan on betting the whole deposit. On a MYR 200 deposit with no bonus attached, that means at least MYR 200 of settled bets before you use the Withdrawal form.
Each deposit route has its own minimum and maximum, shown in the cashier when you choose it. Keep your reference number, receipt or transfer screenshot for every deposit. Proof can be requested, and during a bank’s nightly maintenance window that receipt is what live chat uses to credit you.
Taxes, bank charges and any other fees connected with your winnings are yours to settle.
A promotion never replaces these rules. It adds a second layer of conditions, and both layers have to be satisfied before the money leaves the account.
Each product sets its own betting rules, and those rules decide how a market is settled. That applies across sports, live tables, slots and number games alike, so a settlement question is usually answered by the rules of the game you played rather than by this page. A minimum stake applies per product, and the game information displayed on the site is for reference.
A confirmed and accepted bet cannot be cancelled, amended or reversed. Check your stake and selection before you submit, because there is no cooling-off period on a placed ticket.
Timing also closes markets. Bets are not accepted after an event has started or after a result has been released. Bets on future draws are the exception in the other direction: they stay open until the draw takes place and the ticket is settled.
Where a system error or a connection problem affects wagers, those wagers can be voided and stakes treated accordingly. Only bets recorded in our system count, which is the practical answer if your connection drops mid-session: the record in Bet Reports is the bet, not what appeared on your screen.
Automated betting software, bots, scripts and any attempt to manipulate a game or the platform are prohibited. Accounts used that way can be terminated and the funds and profits involved confiscated.
Betting both sides of the same market to lock in a safe position earns no promotion turnover. Where several accounts on one IP address are used to cover both sides of a table, those accounts are suspended.
Withdrawals go by local bank transfer to the account you registered, and the account holder name must match your registered full name. A third-party account is not an option, even a spouse’s. The published minimum is MYR 50 per request, and members may submit up to five requests a day.
Before approving a payout we may request documents: proof of identity, a passport, or the front and back of the debit card tied to the account. A security request that goes unanswered can result in the winnings being voided, so answer it promptly and send exactly what was asked for.
Processing begins once the request has been received and verified, not at the moment you press Confirm.
Send a dispute in writing by email to customer service, with the date, the time, the product and enough detail to identify the bets or transactions involved. Precise timestamps help, because they are what a bet or payment record is matched against. While a dispute is open, the account can be suspended so that the balance and the records stay fixed until the matter is settled.
We can suspend or terminate an account at our discretion. Where an account is closed with money still in it, the remaining balance is refunded by a method we choose, which may not be the route you deposited with.
A temporary suspension is not always final. Where the reason for it has been corrected and that correction is confirmed, access can be restored. Duplicate accounts connected to a suspended one can be frozen as well, along with the bets and transactions made through them.
We can change these Terms at any time, and the changed version applies from the moment it is posted. Continuing to deposit or bet means you accept the version in force. It is worth rereading this page after a break from play rather than assuming the rules you remember still stand.
Where anything elsewhere on the site conflicts with these Terms, the Terms prevail. These Terms are written in English, and the English version prevails over any translation into another language.
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