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Money comes into your account through the cashier and leaves through your bank. That is the whole shape of it, but the useful detail sits in the limits: which route takes which amount, what has to match before a payout is approved, and how many requests a day you get.
This page collects every practical money rule in one place, with the figures as they are published, so you can pick a deposit route and plan a withdrawal without guessing.
Open Deposit in the member area and you get four tabs: Fast Deposit, Normal Deposit, Crypto Deposit and Deposit list. The first two are the ringgit routes, and they behave differently in both speed and limits.
| Route | How it works | Limits shown | What you need |
|---|---|---|---|
| Fast Deposit | FPX internet banking, FPX TnG QR or FPX DuitNow QR, processed through the Truepay or Superpay channel. Quick Pay and E-wallet also appear as deposit options. | MYR 100 minimum, MYR 30,000 maximum on this route, with quick amount buttons of 30, 50, 100, 200 and 500 | Online banking access or the e-wallet app on the same device, plus a promotion choice |
| Normal Deposit | Bank transfer to the account shown on screen, by online transfer, ATM or cash deposit. You then submit the payment details in the form and customer service verifies and credits. | From MYR 20 up to MYR 100,000 for ATM and internet banking transfers | Your bank app, ATM card or counter slip, the reference number, and your real name written on any ATM slip |
| Crypto Deposit | A separate tab in the cashier. The accepted coin and the network are displayed inside the tab. | Shown inside the tab | The wallet address and network exactly as displayed |
Fast Deposit is the shorter path because the gateway confirms the payment for you. Normal Deposit is the flexible one: it starts lower, goes higher, and works from an ATM or a bank counter, but it involves a human check, so you submit your payment details and wait for the credit.
One field catches new members out. Promotion is required on every deposit, which means you choose your bonus, or choose none, at the moment you fund the account rather than afterwards. Decide before you submit whether that money is going to carry a bonus condition or stay clean for the full lobby of sportsbooks, live tables and slots. Our approved panel banks are Maybank, CIMB Bank, Public Bank and Hong Leong Bank.
Keep the reference number for any transfer you make. Proof of a payment can be requested, and a screenshot or receipt is the quickest way to settle it with live chat.
These are national payment rails rather than anything specific to us. FPX is the online banking payment gateway operated by PayNet, and DuitNow QR is the national QR standard it runs, which is why the same QR works across a long list of Malaysian banks and e-wallet apps. Touch ‘n Go eWallet is supported through its own FPX QR option in Fast Deposit.
In practice this means the payment authorisation happens inside your own banking app or e-wallet, not on our side. As a rule, that also means the transaction limits your bank sets on FPX or QR payments apply on top of the MYR 100 to MYR 30,000 window shown in the cashier.
The Crypto Deposit tab exists as a funding route, and the coin, address and network you should use are shown inside the tab itself. Nothing about it is published outside the cashier, so read the tab before you send anything.
It is worth being clear about the direction: crypto is a way in, not a way out. Withdrawals leave by local bank transfer to the account bound to your profile, so money that arrives as crypto is paid back to you in ringgit through your bank.
Two general points apply to any crypto transfer, regardless of where you are sending it. First, the network has to match exactly, because a coin sent on the wrong network is usually unrecoverable. Second, network fees are set by the blockchain rather than by the recipient, and confirmations take as long as the network takes, which is why a crypto deposit is not a route to pick when you want to bet in the next two minutes.
Pick the route that fits the amount you want to play with, then set the promotion field before you submit.
There is no single universal minimum. It depends on the route and on the offer you attach:
The published processing target for a deposit is under 5 minutes once the payment has been received and verified, except for offline banking. Overnight bank maintenance can stretch that timer. If nothing has landed after 30 minutes, contact live chat with your reference number rather than sending a second transfer, because a duplicate payment simply becomes a second thing to reconcile.
Every approved panel bank takes a nightly maintenance window, generally somewhere between about 11:45 PM and 7:00 AM, with the longest window covering that full range and others closer to midnight until 1 or 2 AM. During those hours a transfer can leave your bank and still not be confirmed on the receiving side.
The move here is simple. Keep the receipt or a screenshot of the transfer and send it to live chat, and your deposit is credited once the channel is back. For an ATM or cash deposit, write your real name on the slip before you send the image across, because the name is what ties the payment to your account.
Withdrawals go out one way: local bank transfer to the bank account you entered at registration. That account is bound to your profile and appears ready-selected in the withdrawal form, and the account holder name has to match your registered full name. There is no e-wallet payout and no crypto payout.
| Withdrawal rule | Figure |
|---|---|
| Method | Local bank transfer only |
| Destination | The bank account bound at registration |
| Name check | Account holder name must match your registered full name |
| Minimum per transaction | MYR 50 |
| Maximum per transaction per day | MYR 50,000 |
| Requests per day | 5 |
| Processing target | Under 15 minutes once received and verified |
| Large amounts | Above MYR 20,000 may take longer |
Five requests a day, each between MYR 50 and MYR 50,000, leaves plenty of room for everyday play, but it does set the shape of a big cash-out: more than MYR 50,000 has to be spread across days. Note also where the clock starts. The under 15 minutes target runs from the point the request is received and verified, not from the second you tap Confirm, so a request that needs a document check takes as long as that check takes.
Requesting the money itself is short:
A withdrawal is held while any condition on the account is still open, so run through this list before you submit:
Four things hold a payout back, and each has a figure or a fix attached. Details that do not match the registered account send the request back for correction. An overnight bank maintenance window pushes the transfer to the morning. Amounts above MYR 20,000 are flagged for a longer review. And an open rollover or bonus condition holds the request until it clears.
None of these are mysteries once you know the numbers, which is the point of reading them before you need them rather than while you are waiting.
We do not publish a deposit or withdrawal fee, so treat the cashier screen as the authority on what an individual route costs at the moment you use it. Your own bank or e-wallet may apply its own charge on a transfer or a QR payment, which is entirely between you and them. Under the Terms, any taxes or fees on winnings are the player’s own responsibility.
Finally, keep your transaction records. A reference number, a bank screenshot or an ATM slip with your name on it is the fastest way to resolve a deposit that has not appeared, and it costs nothing to save one.